While I was on Facebook a couple of nights ago, a ribbon popped up asking for a couple of minutes of my time for a quick survey. As a marketer and knowing the importance of surveys I went ahead and did it. Below you’ll see what questions they had asked me. I think this is the first time since creating a profile in which Facebook asks for an opinion on the user experience, which is a bit unorthodox for doing it now after hitting the one-billion mark.
In the 15-question survey, most questions revolved on the topics of privacy control, quality, trustworthiness, and reliability of the experience I have had while using Facebook. I thought the survey was pretty easy to follow and understand and took me less than five minutes [including grabbing the screenshots] to complete! I wonder if they will make a follow-up survey for those who answered for a more detailed survey…
If you do see the ribbon I really suggest to take it because it does make a difference knowing this information as a company and have a consensus of what their users really think of Facebook.
What questions would you have liked to see for them to ask? Would YOU take it? Share your responses below!
Through the Eyes of a Marketer 